At VMV HYPOALLERGENICS®, we are dedicated to providing you with service that is efficient, knowledgeable, and at times even wow-inducing. We're not perfect and may have the occasional hiccup, but we're responsive and dogged about trying to find a solution.
Let us help! Send us your patch test results and we'll give you a customized list of VMV products safe for you to use. Simply select the department "Need help with your patch test results?". This way, your skinquiry is routed directly to the appropriate department and we can better track our correspondence history. While we'll always try to respond as quickly as possible, on average, you can expect our response within 24-48 hours during the regular business week
Please Note: While we can suggest products that do not contain your allergens or cross reactants, you can still experience a reaction. This may occur if you are sensitive to an ingredient which is not yet considered an allergen, and therefore was not included in the patch test tray used for you. Allergic reactions may also be caused by other products you may already be using, and which contain allergens or cross reactants (or other irritants) that you may not be aware of. In such cases, it is possible that an irritation may already be occurring but is too subtle to notice, and any new product applied (even one you are not allergic to) may worsen the reaction. Our recommendations are based only the available information at hand and which you provided but does note discount the possibility of other factors which may trigger an allergic reaction. Thus, a decision to purchase should be made individually and always consider the possibility of the presence of other factor/circumstances which may be unique to you. Should you experience an allergic reaction, please contact us so we can assist you further.
The information contained in the VMV HYPOALLERGENICS® website and correspondence system, including medical opinion and other health-related information, is for general information purpose only. It should not be treated as a specific diagnosis or treatment plan for any individual situation. Such information was not written by a dermatologist, or licensed medical or health professional, and makes no claim to that effect, unless otherwise clearly specified. While we endeavor to keep the information up to date and correct, VMV HYPOALLERGENICS® makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or any information, products, or services contained herein for any purpose. Any reliance placed on such information is strictly at your own risk. Always seek a professional advice from your own doctor for any questions or issues you may have regarding your own health or that of others.